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Customer Retention Revolution by Michelle Pascoe


Nov 5, 2018

Jennifer B. Kahnweiler, PhD, CSP, is an author and global speaker hailed as a “champion for introverts”, helping introverts throughout the world expand their leadership capacity. Too many introverts assume—or have been told—that to rise through the ranks they have to change who they are. But you don’t have to pretend to be an extrovert to get to the top. Today Jennifer discusses how introverts can build on their quiet strength and make it a source of great power, and provides some tips on how leaders can shape a more introvert-friendly workplace, customized hiring and coaching strategies for introverts, and the positive correlation between introverted leadership and company performance. For more information visit https://jenniferkahnweiler.com.