Mar 26, 2024
In this engaging episode, we dive into the world of Competitive Socialising, a concept that redefines the balance between work and leisure. Join us as we uncover the story of Sportsplus, a groundbreaking idea born out of a simple frustration with golf, which has since transformed into a thriving business in...
Mar 14, 2024
In this episode, I delve into the essence of customer service and how it is so much more than mere efficiency and that it is all about unforgettable experiences. Reflecting on my recent travels across the east coast of Australia, where I've been training frontline teams and nurturing leadership development, I've...
Mar 5, 2024
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Tune in to the latest episode of The Michelle Pascoe Hospitality
Podcast!
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In this week’s episode, I take the guest seat to share my
invaluable insights and experiences gained over three decades
dedicated to the customer experience. Prepare to be inspired as I
dive deep into the customers'
insatiable...