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The Michelle Pascoe Hospitality Podcast

Oct 14, 2021

Before you go back to "business as usual", how inclusive will your offering be now to those customers who supported you when your doors were closed?


Oct 7, 2021

Ken Burgin shares with us in this podcast his love of research and being curious in how to take the industry to the next level in service, automation, systems, recruitment, marketing, diversification and why “culture” is key to the success of a business, whether it’s a small café of 2 or a large hotel chain.

Ken...


Sep 15, 2021

John McFadden, State Manager of Goodropoils began his career in the kitchen at the age of 10.  In this episode he shares his amazing career, those who have inspired him and his desire to help others who are seeking a career as a Chef.


Sep 8, 2021

Learn how to create positive experiences through every interaction with this year's recipient of the Clubs NSW Heart of the Community Award Paul Allan. Paul shares his journey in the industry from Ayers Rock Resort to Club Taree leading a small and mighty team. 


Aug 25, 2020

Having thousands of followers maybe amazing for some, however, for others, it's about connections actually recognising the person you've been talking to or who has been liking your posts or you've liked them when they walk into your business.  Which are you?