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The Michelle Pascoe Hospitality Podcast

Jul 8, 2022

If we all talk, nobody listens.  Knowing when not to speak is just as important as knowing what to say.  Ignoring and interrupting others can lead to fatal outcomes in the skies.  On the ground, it destroys conversations, relationships, and the healthy exchange of ideas. In this episode I share what I learnt from my...


Jun 15, 2022

Claire from Oak Street Images shares her creativity and passion for personal branding photography.  Photos allow you to tell the complete story of who you are, what your brand represents and what you do.  Do your photos truly represent your business?


Apr 27, 2022

Jen Bowers founder of Jen Be and Pink Pom Pom shares her 30+ years experience as a branding specialist.  Her passion for colour and life has lead her to being the creative branding coach who weaves strategy and design together to create magic!  

No matter the size of your business Jen shares her tips and expertise on...


Apr 18, 2022

Last week I attended the RSL Conference with Gus Worland as the opening Keynote speak and had me thinking about hope and reaching out to the ones we love especially over this Easter holiday period.  It all begins with a meaningful conversation and connecting.


Apr 6, 2022

Where is the detail in your Customers Journey?  That's one thing I've learnt from Disney, is that the Customers Journey has been walked through by many to eliminate the friction.  On my recent trip to Disney my customer journey was not what I had expected.