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The Michelle Pascoe Hospitality Podcast

Jan 20, 2022

With all that is happening at the moment your customers are looking to you not just for a product or service!  Be the person and the business that gives them the experience, the transformation, the MAGIC!


Jan 12, 2022

The resilience of the Hospitality industry even though it feels like it is on its knees is certainly trying to keep its head above water has been outstanding. Leaders you are wonderful, teams you are doing an amazing job.  Tips on thanking your customers, leadership styles and a free E-Book all in this episode for...


Nov 30, 2021

Arely Carrion brings her two passions together; Registered Club Industry and Domestic Violence in her new role with Insight Exchange.  The industry connects with millions of members, guests and 62,000 employees in NSW and can become the change makers in helping those who need support.


Nov 17, 2021

Claire Boscq-Scott the CEO of Jersey Hospitality Association shares with us her journey and her new role in rebuilding the industry on the island of Jersey post Pandemic and Brexit.  She shares tips on recruitment local and globally.


Nov 12, 2021

The great outage of October, 2021 reverberated around the globe as business revenue plunged because of the reliance on a third party connecting with their customers. Who has the power over your revenue?