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Customer Retention Revolution by Michelle Pascoe

Mar 5, 2021

This is the final podcast in the Customer Retention Revolution series.  I've loved sharing Service and Retention tips and strategies for nearly 3 years, however, like many of us 2020 gave me the opportunity to focus on my next journey.  On Thursday 11th March I launch Second Momentum a podcast for women who dream of...


Aug 25, 2020

Having thousands of followers maybe amazing for some, however, for others, it's about connections actually recognising the person you've been talking to or who has been liking your posts or you've liked them when they walk into your business.  Which are you?


Apr 14, 2020

Join me as I celebrate my 100th episode of Customer Retention Revolution.  Connection is the key to unlocking our business journey of the future.  Connecting with our internal and external customers as leaders we need to lead the way.

You are a strong leader and you are not alone. 


Apr 7, 2020

A rare insight into the life an entrepreneur is the way Naomi Simson, Red Balloon & Big Red Group, Shark Tank Australia describes Tina in her recently launched book One Life.

Tina built the National Begin Bright franchise from an idea, to a little suburban tutoring centre, to a franchise network with 33 sites throughout...


Mar 31, 2020

Joyce Ong is an international Videographer, Photographer, Author and Educator who runs her own company New Heights Media based in Sydney Australia. From filming documentaries in Africa, to running Workshops in Thailand; over her 10 year career Joyce has worked with the likes of Richard Branson, Johnson & Johnson, Sony...