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Customer Retention Revolution by Michelle Pascoe

Sep 24, 2019

What we assume as being a provider of a service or facility versus the expectations are of our actual customers or clients.


Sep 17, 2019

There are times when being the CEO/Entrepreneur/Manager you question the journey you are on, wondering if you have sold out completely to the “corporate world” or that your values are no longer congruent with the company you work for or the clients you are taking on.You need to take a moment to remember why you do...


Sep 10, 2019

How a smile plays a role in inclusion and diversity.


Sep 3, 2019

It's time to review, revamp and replace your offering.