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Customer Retention Revolution by Michelle Pascoe

May 5, 2021

Last year we all scrambled to set up a home office to connect with our team and clients, using a pile of books or a box of tissues to sit your laptop on, while you perched in front of a window providing your viewers a silhouette or up the nose camera angle.  Let’s admit it none of us were prepared for the long haul...


Apr 7, 2021

MANY people find themselves running around the same old stories that they can’t do something because of old excuses and fears.  Are you a “people pleaser”?  Do you feel guilty when you say “No” or annoyed with yourself when you say “Yes”?  Julie Scott lives in Palm Springs, CA and is truthfully living the...


Mar 5, 2021

This is the final podcast in the Customer Retention Revolution series.  I've loved sharing Service and Retention tips and strategies for nearly 3 years, however, like many of us 2020 gave me the opportunity to focus on my next journey.  On Thursday 11th March I launch Second Momentum a podcast for women who dream of...