The great outage of October, 2021 reverberated around the globe
as business revenue plunged because of the reliance on a third
party connecting with their customers. Who has the power over your
About the Podcast
This podcast is to help those in the Hospitality industry create an unforgettable guest experience that will ignite the potential in your team and turn your guests into advocates. It is designed to share and celebrate all the amazing people and things about hospitality. Interviews with leaders and those on the frontline discussing their personal experiences, insights, industry trends, and advice for those seeking a career in hospitality.