If you don’t complete the circle of service with a memorable
last impression of your business then it won’t be a lasting memory
instead it could be seen as “fake” customer service.
About the Podcast
This podcast is to help those in the Hospitality industry create an unforgettable guest experience that will ignite the potential in your team and turn your guests into advocates. It is designed to share and celebrate all the amazing people and things about hospitality. Interviews with leaders and those on the frontline discussing their personal experiences, insights, industry trends, and advice for those seeking a career in hospitality.