OBTAINING FEEDBACK FROM YOUR CUSTOMERS AND TEAM IS A GREAT
START, (I DON’T MEAN A “COMMENT CARD). YOU NEED TO BE IN
CONTROL AND PLANNING WHAT YOU ARE SEEKING TO GAIN FROM THE FEEDBACK
AND WHAT WILL YOU DO WITH THE INFORMATION.
About the Podcast
This podcast is to help those in the Hospitality industry create an unforgettable guest experience that will ignite the potential in your team and turn your guests into advocates. It is designed to share and celebrate all the amazing people and things about hospitality. Interviews with leaders and those on the frontline discussing their personal experiences, insights, industry trends, and advice for those seeking a career in hospitality.