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The Michelle Pascoe Hospitality Podcast

Sep 21, 2023

Join me on this exciting episode as I take you on a virtual trip to the stunning Southwest of Western Australia, where we explore the breathtaking landscapes, thrilling adventures, and most importantly, the exceptional hospitality that made this journey truly unforgettable.

Whether you're planning your own trip or simply seeking inspiration for your next adventure, this episode will shed light on the power of dedicated frontline team members who transform a simple trip into an extraordinary experience.

We must recognise the crucial role that leadership development plays in shaping exceptional frontline team members. Behind every outstanding service experience are leaders who invest in their teams, nurture their talents, and set the stage for success. 

Investing in leadership development, like the Middle Management Movement program, is not just a key to business growth; it's the secret sauce for ensuring customer happiness. Don't miss your chance to be part of this transformative journey.

"I'm thrilled to announce that doors are now open to book the last two remaining intakes for the Middle Management Movement program in 2023. Additionally, there will be just six slots available in the first quarter of 2024. This is a unique opportunity to invest in your organisation's future success and create a culture of excellence."

To learn more about Middle Management Movement go to