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Customer Retention Revolution by Michelle Pascoe

Jul 30, 2018

Making the transition from “Buddy to Boss” is not easy, and moving into a management position and learning how to effectively lead can be a challenge. In this episode, I discuss the importance of fairness, understanding and mutual respect within a team, and how to effectively manage your leadership transition by understanding your leadership style, promoting open communication within your team, and creating a workplace with shared core values.