OBTAINING FEEDBACK FROM YOUR CUSTOMERS AND TEAM IS A GREAT
START, (I DON’T MEAN A “COMMENT CARD). YOU NEED TO BE IN
CONTROL AND PLANNING WHAT YOU ARE SEEKING TO GAIN FROM THE FEEDBACK
AND WHAT WILL YOU DO WITH THE INFORMATION.
About the Podcast
This podcast is for those in the Hospitality industry creating unforgettable guest experiences that ignites the potential in themselves and their team. Turning guests into advocates. It is designed to share and celebrate all the amazing people and things about hospitality. Interviews with industry leaders, subject matter experts and others sharing their insights, industry trends, and knowledge for those in the industry and those seeking a career in hospitality.