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Customer Retention Revolution by Michelle Pascoe

Mar 25, 2019

Everyone needs to feel safe and secure in their workplace knowing that management have undertaken ever measure to ensure that it is a safe workplace and that all employees care about each other.

Mental Health awareness in the workplace needs to be spoken about and expanded on in every organisation, it's not just...


Mar 18, 2019

Having a team recognition programme behind the scenes is also a good way to reward team members, but it can cross over into a popularity contest and backfire.

So how do you create a recognition programme that not only acknowledges performance but also knowledge?  In this episode I discuss ideas and tips on how to create...


Mar 10, 2019

Getting team members who are comfortable in their fixed routines to change can be a challenge.  In this podcast I share with you a fun way to create interest, change and team engagement by creating a competition of knowledge across your whole organisation (including you).  A competition encourages buy-in...


Mar 4, 2019

Creating a Workplace of Choice is more than having a welcoming culture (which is critical) it's also having a welcoming, secure and safe environment.

The "staff room" is one such area that is overlooked, becoming the storage for old promotions and Christmas decorations.  

The essence of a "workplace of choice" is a...